We value feedback from our service users and customers. We carry out random monthly telephone monitoring for all the services we provide, conduct annual user satisfaction surveys for Group Transport  and we hold regular Community Transport forums.

If you would like to provide us with specific feedback about your experience of using our services – be that a compliment, a complaint or an idea for improvement, then please complete the online form below.

    Leeds Alternative Travel feedback form

    If you have specific feedback about our services, we are keen to hear from you - please complete the form below

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