LibertyBus wins Improvement to Bus Services award at the National Transport Awards
LibertyBus, HCT Group’s bus operation in Jersey, has been honoured at this year’s awards for their success in increasing ridership.
The National Transport Awards cover all aspect of transport – roads, rail, ferries, airports – and buses. They celebrate the successes of projects and organisations that have improved the experience for passengers.
LibertyBus won the ‘Improvements to Bus Services’ award. This award is for the operator who can demonstrate how the changes they have made have brought about improvements – leading to increased ridership or customer satisfaction. They were also shortlisted for Bus Operator of the Year award.
LibertyBus has grown ridership on its services by 32% since 2013 – a particular achievement considering that in Jersey there are almost as many cars as people. LibertyBus have worked hard over the last three years to get individuals out of their beloved cars and onto the public bus - 57% of those who use the bus in peak time have access to a car but choose not to use it. They have done this by creating a reliable, punctual service which is accessible for all.
The awards were attended by representatives from the States of Jersey, including Deputy Eddie Noel, Minister of Infrastructure and a real cross-section of our staff – from Jane Desmond, Chief Operating Officer to driving and control staff.
Dai Powell, HCT Group Chief Executive said “I am delighted that the success of LibertyBus has been recognised in this way. Our success in Jersey is down to the hard work of our staff and a genuine partnership with the States of Jersey."
Deputy Eddie Noel, Minister for Infrastructure at the States of Jersey, said “This is a fantastic achievement by everyone at LibertyBus, together with a small, but dedicated, transport team at DfI. We’re proud of you all – UK national winners.”
Kevin Hart, General Manager for the Channel Islands said “This is award recognises what we have achieved by working together as a team – where everyone has pulled together to create a bus service of which the island can be justly proud.”